Reduce your IT budget

This article discusses three ways that we help our clients reduce their technology budget. Contact us now if you’d like us to do the same for you.

Embrace the Cloud

Embrace the cloud

You’ve probably heard a lot about the cloud for the past few years. The reality is that using online or hosted services can drastically reduce what it costs to install and maintain your corporate applications. The biggest example of this is your email server. If your email is still hosted in-house, a large part of your IT budget could be reduced or even eliminated by moving your email to Office 365 or Google Apps. In the last year alone we have helped a number of our clients reduce their email costs by migrating them to one of these two major email hosts.

Email is only the beginning of where the cloud can benefit your business. Virtually any service that you are currently using in-house servers for is available as a hosted service. Examples include customer relationship management, oil and gas applications, accounting, facility/rental scheduling, employee scheduling/timesheets and even your phone system.

User training and proper security policies are important to help minimize any risks associated with cloud computing. We’ll be discussing cloud application security in our next post.

Remote Monitoring and Support

Remote monitoring

If your IT support provider is not monitoring your equipment and providing support remotely, you are probably paying too much for your IT services. The tools that Claritech employs today can reduce your support costs and make your users much happier and more productive.

Your users are continuing to do more work from home and on their mobile devices. Traditionally, home computers and personal cell phones have gone unsupported or the users are left on their own for personal device support. Our new service offering focuses on your users and makes sure they are productive with all of their devices, not just the corporate ones.

Outsourcing to Reduce your Payroll

Outsourcing

One of the highest costs of managing information technology is employee salaries. Along with the use of new online technologies, we can help to reduce your payroll costs in the following ways:

  1. By providing the right level of resource for your particular need. As your needs change, we can change the level of resource we provide;
  2. We can provide fractional resources, from very part time to multiple full-time equivalents;
  3. We manage transitions for a continuation of service to keep your business operating, even during times of change.

Contact us today to find out more about our services, including our new Claritech Trust Bundle.

Hosted Email Distribution Lists – Sherweb fits the bill

We recently migrated one of our clients to Google AppsTM for Business from in-house Microsoft® Exchange.  Everything went pretty smoothly until it came to distribution lists for their email newsletters and announcements.

Here’s the issue:  While Google does a great job of processing distribution lists through Google Groups, these lists cannot be managed (or accessed) via Microsoft Outlook®. My requirements were simple:  give me a distribution list that I can pull up in an address book and edit it or expand it as needed. For example, if I have a list of my extended family, I’d like to be able to bring up that list in Outlook, expand it, and then delete the family members I don’t want to send to, based on my own criteria.  Ideally, it would be nice to be able to maintain the list in Outlook as well, but that’s not a priority.

It’s a simple requirement, but it turns out it’s not as easy to accommodate as one would think.  I did finally arrive at success, however, with Sherweb, an independent Exchange provider based in Quebec, Canada.  In this post, I’ll go through the three platforms I tested and describe the problems with distribution lists that I encountered:

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Google Apps – Is it right for your company?

I’ve been testing Google Apps Premier Edition for the last month and this note details my likes and dislikes about the service offering.   Overall, while I think Google Apps holds promise, its smartphone support is lacking and might not be the best choice for all companies.

Likes

  1. Multiple calendars – while at first I thought the lack of category capability was a bit of a pain, I’ve started to warm up to the concept of multiple calendars for tracking different types of appointments/events. The best part about the multiple calendars is that you can view them all on the same calendar view.  Different calendars are represented by different colours on the same view.
  2. Interesting calendars (sports teams, holidays, etc) – as part of my experimentation with multiple calendars, I noticed that there are numerous public interesting calendars available that can be easily integrated into Google Calendars.  Once you’ve subscribed to them, adding them to your calendar view is as easy as clicking a checkbox.
  3. Easy to setup – the Google Apps Setup Guide is detailed and easy to follow.
  4. Integration of your domain name – you can set it up with webmail.yourdomain.com, docs.yourdomain.com, calendar.yourdomain.com, etc.Continue reading