Remote support advantages
Claritech provides on-demand remote support for all of our clients. This is the least expensive and often the quickest way to resolution, with our goal of solving your issue on the first call.
Our remote support tool is also available for our clients to use internally for a low monthly rate. It has proven extremely beneficial for working from home.
We’re there when you need us
Our consultants strive to be on-site as soon as possible when required. Service Level Agreements are available if you absolutely must be guaranteed an on-site incident response. Scheduled on-site visits are typical and can be done through our ticketing system, through our calendar system, or speaking to one of us directly.
Give our remote support service a free try
We’re available today for a free 30 minute consultation. Contact us today or schedule a consult with Dan to arrange your first support session. You won’t be disappointed!
The Claritech Difference
Claritech Solutions supports all of our clients with competence, compassion and respect. No problem is too small or too complex.
We make it simple for our clients to reach us. Our Contact Us page lists several options, depending on your comfort level. Unlike other IT providers, we don’t force our customers to go through our help desk or to create tickets in our system before they can receive help. Our philosophy is to use technology to make your life easier and more efficient.
The core of our service offering is our Claritech Trust Bundle. We bundle all of the tools and services our clients need into a convenient package that simplifies your IT management.
Dan Frederick and his team have been our "go-to IT guys" since January 2007. Their technical ability and prompt service response is second to none. If you are seeking network reliability, Claritech should be your first and only call!Perry CavanaghGeneral Manager, Don Hartman North East Sportsplex
Claritech is professional, knowledgeable and responsive. Our system runs smoothly because of Dan and his team.Karen RutherfordAlberta Roofing Contractors Association
As a junior oil and gas company in Calgary, we are sensitive to costs and Claritech delivers. We trust Claritech with our business data and our information systems. They have been instrumental in moving jfEnergy into the cloud with Office 365 and OneDrive.Brad MurrayPresident, jfEnergy Corp.